Managing an overseas engineering team
- 12 Jan 2024 |
- 01 Min read
At Cloudentity, I managed an overseas team delivering solutions in Scala and React. Managing distributed teams across time zones requires different skills than managing co-located teams.
The Challenges
Distributed teams face:
- Time zone differences
- Cultural differences
- Communication barriers
- Lack of face-to-face interaction
- Coordination overhead
What Works
1. Overlap Hours Establish core hours when everyone is available. We had 4 hours of overlap between US and overseas teams.
2. Async-First Communication Default to async (Slack, email, docs) with sync meetings only when necessary.
3. Clear Documentation Write everything down. Don't rely on verbal communication.
4. Regular Check-ins Weekly 1:1s, daily standups, and regular team meetings.
5. Cultural Awareness Understand and respect cultural differences in communication and work styles.
Communication Practices
Daily Standups
- Async updates in Slack
- Video standup once per week
- Focus on blockers and progress
Documentation
- Architecture decisions in ADRs
- API contracts in OpenAPI specs
- Runbooks for operations
- Meeting notes shared immediately
Code Reviews
- Clear guidelines and expectations
- Timely reviews (within 24 hours)
- Constructive feedback
- Pair programming when possible
Tools
- Slack: Daily communication
- Zoom: Video meetings
- GitHub: Code collaboration
- Notion: Documentation
- Jira: Project tracking
Building Trust
- Be available during overlap hours
- Respond to messages promptly
- Follow through on commitments
- Recognize good work publicly
- Address issues directly
Handling Conflicts
- Address issues early
- Use video calls for difficult conversations
- Focus on facts, not assumptions
- Seek to understand different perspectives
- Find win-win solutions
Results
- Successful project delivery
- Strong team cohesion
- Good work-life balance for all
- High code quality
- Positive team culture
"Distance doesn't have to mean disconnection."
Lessons Learned
- Communication is everything
- Documentation is critical
- Trust takes time to build
- Cultural awareness matters
- Overlap hours are essential