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Managing an overseas engineering team

At Cloudentity, I managed an overseas team delivering solutions in Scala and React. Managing distributed teams across time zones requires different skills than managing co-located teams.

The Challenges

Distributed teams face:

  • Time zone differences
  • Cultural differences
  • Communication barriers
  • Lack of face-to-face interaction
  • Coordination overhead

What Works

1. Overlap Hours Establish core hours when everyone is available. We had 4 hours of overlap between US and overseas teams.

2. Async-First Communication Default to async (Slack, email, docs) with sync meetings only when necessary.

3. Clear Documentation Write everything down. Don't rely on verbal communication.

4. Regular Check-ins Weekly 1:1s, daily standups, and regular team meetings.

5. Cultural Awareness Understand and respect cultural differences in communication and work styles.

Communication Practices

Daily Standups

  • Async updates in Slack
  • Video standup once per week
  • Focus on blockers and progress

Documentation

  • Architecture decisions in ADRs
  • API contracts in OpenAPI specs
  • Runbooks for operations
  • Meeting notes shared immediately

Code Reviews

  • Clear guidelines and expectations
  • Timely reviews (within 24 hours)
  • Constructive feedback
  • Pair programming when possible

Tools

  • Slack: Daily communication
  • Zoom: Video meetings
  • GitHub: Code collaboration
  • Notion: Documentation
  • Jira: Project tracking

Building Trust

  • Be available during overlap hours
  • Respond to messages promptly
  • Follow through on commitments
  • Recognize good work publicly
  • Address issues directly

Handling Conflicts

  • Address issues early
  • Use video calls for difficult conversations
  • Focus on facts, not assumptions
  • Seek to understand different perspectives
  • Find win-win solutions

Results

  • Successful project delivery
  • Strong team cohesion
  • Good work-life balance for all
  • High code quality
  • Positive team culture

"Distance doesn't have to mean disconnection."

Lessons Learned

  1. Communication is everything
  2. Documentation is critical
  3. Trust takes time to build
  4. Cultural awareness matters
  5. Overlap hours are essential